CUSTOMER RELATIONSHIPS # Membership, points, and card-based benefits integrated into every purchase. Integrate membership tiers, points, coupons, stored-value cards, and card benefits into checkout workflows so staff clearly understand available customer benefits. [Book a demo](https://www.allinwebpos.com/en/contact/) [Try the POS](https://www.allinwebpos.com/en/demo/) Loyalty & marketingCONNECTED WITH ALLINWEBPOS YOUR STORE, STEP BY STEP ## Understand system functionality through a single transaction. Observe Real Tasks in Stores, Then Evaluate How Customers, Staff, and Managers Hand Off Responsibilities Beauty retail customer presents mobile at counter; staff verify membership benefits via tablet, with skincare shelves, gift bags, and samples showcasing on-site repurchase services — scenario illustrationMember Repurchase and Benefit Verification · Scenario IllustrationMember In-Store Service / EVERYDAY WORKFLOW ### How to maximize member benefits when loyal customers return? Identify members during order creation, verify available promotions and card-based benefits, and leave queryable usage records after consumption. Integrate member services into every transaction for auditable benefit usage. [Explore Membership and Marketing](https://www.allinwebpos.com/en/features/members/) [Read Member Benefits Guide](https://www.allinwebpos.com/en/blog/membership-cards/) - 01Staff #### Identify Members Verify corresponding member profiles using customer-provided information. - 02Staff and Customers #### Confirm entitlements View tier, points, coupons, or card-based benefits and eligibility conditions. - 03Staff #### Consumption Completed Apply eligible benefits during order creation and verify final amounts. - 04Responsible Party #### View usage history Review benefit issuance and usage via spending and card reports. ## What problems can Members and Marketing solve? Manage customer relationships via member profiles, tiers, tags, points, promotions, and coupons; manage consumption benefits using visit cards, gift cards, and card-type reports. Ensure staff know available benefits and managers track usage/consumption records. Cross-store and online membership solutions can be planned per operational rules. ### Members and Tags Identify members during service, organizing customer relationships through tiers and tags. ### Points and Coupons Configure promotions and coupon templates; verify usage conditions and discount combinations. ### Session Cards vs. Gift Cards Manage card templates, issuance, usage, and corresponding records. ### Member Analytics Review member spending and benefit usage via transaction and card reports. A PRACTICAL WORKFLOW ## Embed features into daily operations. - 01 ### Establish Member Profiles - 02 ### Set Tiers & Benefits - 03 ### Apply promotions during transactions - 04 ### Track Usage and Consumption Records Plan for Your StoreSelect suitable points, coupons, stored-value, or card-based benefits based on customer spending habits. QUESTIONS ABOUT THE WORKFLOW ## Common Questions about Members and Marketing ### What are common features in loyalty marketing? Configure customer benefits around member profiles, tiers, tags, points, promotions, and coupons; review usage records via consumption and card reports. ### How to choose between points, stored value, session cards, and gift cards? Loyalty points support accumulated rewards, stored value provides prepaid balances, visit cards cover a set number of services, and gift cards provide amounts or benefits for gifting. Combine these as needed, with separate expiry, stacking and refund rules. ### How Are Member Benefits Structured Across Chain Stores? Define participating stores, benefit scopes, and consumption/refund rules first, then plan cross-store solutions. Member synchronization needs for existing online stores can be discussed concurrently. CONNECTED CAPABILITIES ## Use alongside these capabilities. [01 Point of sale Complete product selection, promotions, member identification, and order processing within a single checkout workflow to clarify counter operations and post-sale handovers. Explore Features](https://www.allinwebpos.com/en/features/pos/) [02 Operations and Collaboration Centrally view sales, daily settlements, income/expenses, and approvals; configure permissions per headquarters and store roles for traceable management. Explore Features](https://www.allinwebpos.com/en/features/operations/) [03 Plugins and Extensions Extend automation, printing devices, and online channel services as needed, beginning with the Store Setup Wizard, industry configurations, and plugins. Explore Features](https://www.allinwebpos.com/en/features/platform/) Continue Reading[How to Configure Member Marketing? Differences Between Points, Stored Value, Visit Cards, and Gift Cards](https://www.allinwebpos.com/en/blog/membership-cards/) YOUR NEXT CHAPTER ## Find the Right Solution for Your Store. Support Tailored Customization. Share Your Industry, Store Count, and Business Needs to Learn About Suitable Features, Delivery Methods, and Pricing. [Book a demo](https://www.allinwebpos.com/en/contact/) --- Original Text：[Customer Loyalty: Points, Coupons & Gift Cards | AllinWebPOS](https://www.allinwebpos.com/en/features/members/) Contact：[hello@allinwebpos.com](mailto:hello@allinwebpos.com)