SOLUTIONS / Foodservice and Beverage

Visible workflow from customer ordering to kitchen fulfillment.

Ideal for tea/coffee shops, fast food, and table-service restaurants, integrating menus, seating, kitchen tasks, and printing.

YOUR STORE, STEP BY STEP

Understand system functionality through a single transaction.

Observe Real Tasks in Stores, Then Evaluate How Customers, Staff, and Managers Hand Off Responsibilities

Dining scene illustration: Customers at tables view menus via mobile phones while waitstaff carry dishes through the dining area; kitchen pass-through visible in background.
Dine-in ordering and table service · Scenario illustration
Dine-in ordering and meal delivery / EVERYDAY WORKFLOW

After tableside ordering, how to ensure dishes reach the correct table?

Verify dishes, specifications, notes, and table assignments together to ensure customer orders flow seamlessly to kitchen and service staff.

Information follows the order—from mobile selection to tableside dishes.

  1. Customer

    Tableside menu selection

    View menus via table QR code; select dishes, specifications, and quantities.

  2. Front Desk

    Verify orders

    Verify table number, products, and notes; relay production requirements.

  3. Kitchen

    Schedule Meal Preparation

    Prepare meals per kitchen tasks and role assignments; track production progress.

  4. Service personnel

    Deliver to Table

    Cross-Check Orders and Table Service to Confirm Delivered Meals.

Café counter displaying espresso machine, barista, tablet POS, pastry case, and staff delivering drinks at pickup zone—scenario illustration
Coffee Bar and Pickup Handoff · Scenario Illustration
Coffee Preparation and Pickup / EVERYDAY WORKFLOW

How to connect ordering, preparation, and pickup into one seamless flow?

Confirm cup size and notes at counter; production staff prepare drinks per order; verify items against customer needs at pickup.

Each role must see the next step; link ordering and pickup workflows.

  1. Customer & Staff

    Confirm order placement

    Select Beverage, Cup Size, Temperature, and Add-ons; Verify Preparation Notes.

  2. Staff

    Handover Orders

    Confirm product, quantity, and pickup information; hand to production staff.

  3. Barista

    Prepare Beverages

    Prepare items per order; verify specifications and special requests.

  4. Staff

    Verify pickup

    Confirm Items Against Pickup Information, Complete Packaging and Delivery.

Bakery staff package cake gift boxes; customers confirm pickup at counter; pastries displayed in glass case beside tablet POS and receipt printer — scene illustration
Cake Pre-Orders & Gift Box Pickup · Scenario Illustration
Bakery Pre-order Pickup / EVERYDAY WORKFLOW

How to deliver cake and gift box pre-orders to customers?

Confirm specifications, packaging, pickup times, and customer requests to ensure consistent prep, stocking, and counter delivery.

Verify each item from order specifications to delivered gift boxes.

  1. Customer & Staff

    Confirm reservation

    Verify cake specifications, gift box combinations, pickup times, and special requests.

  2. Production Staff

    Schedule Production

    Arrange production and stock preparation based on confirmed information, and communicate packaging requirements.

  3. Staff

    Prepare products

    Verify physical items, packaging, and order; hand over ready-to-pickup items to counter.

  4. Customer & Staff

    Verify delivery

    Confirm that picked products match the order; complete settlement and pickup.

How does restaurant POS differ from general retail checkout?

Beyond recording items and amounts, restaurant POS must transmit variant/add-on details, table numbers, dining mode, and preparation status. AllinWebPOS integrates front-desk checkout, H5 QR-ordering, table assignments, kitchen tasks, and paging to streamline front- and back-of-house operations for coffee/tea shops, fast food, and dine-in restaurants.

Commonly Encountered On-Site Issues

  • Missing add-ons and notes between front desk and kitchen
  • After scanning to order, unsure if kitchen received it
  • Peak-hour paging and table assignments rely on verbal coordination

Connect via workflow

  • Specifications & Notes Handled with Orders
  • Track Preparation Status via Kitchen Tasks
  • Schedule service per table numbers and queue records
YOUR TOOLKIT

Feature Combination Suitable for This Scenario.

SEE IT IN PRACTICE

Understand workflows through a single scenario.

Understand product applications through common operational scenarios.

TAILORED TO YOUR BUSINESS

Tailored to fit your business operations.

Customize functions, interfaces, and system integrations based on industry workflows, store size, and management methods, combining SaaS or private delivery to meet diverse client needs.

Consult Custom-Tailored Solution

Start from your business requirements

  • Business Processes: Checkout, Ordering, Returns/Exchanges, and Approval Rules
  • Feature Interface: Role Operations, Dedicated Pages, and Business Reports
  • System Integration: Existing online stores, devices, and external business systems
  • Delivery Implementation: Deployment, Configuration, Training, and Ongoing Support

Gather your requirements first, then confirm the customization scope, quote and delivery plan. Free custom integration is available for peripheral connections that are not yet supported.

Branded channels

Make every customer interaction your own.

Connect branded mini programs, apps and WhatsApp Business to bring product browsing, ordering and customer service to the channels your customers use.

Illustration of branded mini programs, apps and customer messaging

Branded mini programs

Tailor the brand interface and connect products, ordering and loyalty services, with QR and sharing access.

Branded apps

Customize and integrate your own app for products, orders and member services in a branded mobile experience.

WhatsApp Business

Connect the official WhatsApp Business API for product enquiries, order notifications and after-sales conversations.

WhatsApp Business services are configured around your business account, customer consent and official message-template rules.

Store hardware

Hardware that connects counter and stockroom.

Integrate POS terminals, cash drawers, scanners, receipt printers, label printers and scales to connect scanning, weighing, checkout and printing.

Illustration of a POS terminal, cash drawer, scanner, two printers and scale
AllinWebPOSProducts · Orders · Stock · Members

POS terminals

Touchscreen counter workflows for products, orders and checkout.

Cash drawers

Configure drawer opening and cash handling within the checkout workflow.

Scanners

Scan product barcodes for item selection and stock checks.

Receipt printers

Print checkout receipts, order tickets and kitchen tasks.

Label printers

Print product barcodes, prices and packaging labels.

Electronic scales

Connect weight readings with product pricing workflows.

Share your device models and connection types to plan integration. Unsupported peripherals can receive free custom integration under an agreed scope.

Discuss branded channels and hardware
YOUR NEXT CHAPTER

Find the Right Solution for Your Store.

Support Tailored Customization. Share Your Industry, Store Count, and Business Needs to Learn About Suitable Features, Delivery Methods, and Pricing.

Book a demo